Liga123 Privacy Policy – Malaysian Member Personal Data Protection

Liga123 values the privacy of every individual who uses our platform. We understand that personal information is sensitive and every member has the right to know exactly how their data is managed.

This Privacy Policy applies to all users who access the liga123.vu website, the official liga123 mobile app, and any services we offer through that platform. This document is written in plain language so that every member, regardless of technical background, can understand their rights and protections.

If you have any questions after reading this document, our support team is available via live chat or email.

Liga123 collects various types of information depending on how you interact with our platform. The following are the main categories of data collected:

Personal information collected by liga123 is used solely for legitimate purposes necessary to operate the platform. Specifically, your data is used to:

• Account Management: Create, verify, and maintain your account on the liga123 platform.
• Transaction Processing: Process deposits and withdrawals securely through integrated payment channels.
• Identity Verification (KYC): Verify that all members are genuinely aged 18 and above and comply with applicable legal requirements.
• Fraud Prevention: Detect and block any suspicious activity, multi-account usage, or money laundering attempts.
• Service Improvements: Understand usage patterns to improve platform features, technical performance, and the overall user experience.
• Service Communications: Send important account notifications, security updates, and promotional information (where you have given consent).
• Responsible Gaming: Monitor gameplay patterns to identify members who may need assistance or self-exclusion controls.

Your data security is a responsibility we take very seriously. liga123 implements multiple layers of technical and organisational protection to keep your personal information safe at all times:

• All data is transferred through connections protected by 256-bit SSL encryption, the same standard used by international banking institutions.
• Data is stored on servers equipped with multi-layer access controls and continuous security monitoring.
• Access to members' personal data is limited to trained staff who require such access solely to perform their duties.
• Member passwords are stored in hashed form using the latest cryptographic algorithms — we cannot read your password ourselves.
• Automated monitoring systems are used to detect any intrusion attempts or unauthorized access.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any security breach that materially affects your data, we will notify you in a timely manner.

Your data is retained for as long as your account is active or as required for legal and regulatory purposes. Once an account is closed, data will be kept for a period determined by legal requirements before being securely deleted.

Liga123 does not sell, rent, or disclose members' personal information to third parties for their own marketing or business purposes. Data sharing only takes place in limited and legitimate situations, namely:

• Payment Service Providers: Transaction information is shared with the payment processors we use solely to complete your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Platform Technology Providers: Certain technical data is shared with infrastructure and software providers that support liga123 operations, subject to data protection agreements.
• Legal Requirements: We may be required to disclose certain information to the relevant authorities when there is a legal obligation or a valid court order.
• Fraud Prevention: In cases involving serious fraud or money laundering, relevant information may be shared with law enforcement agencies.

Liga123 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collect information on how you use the platform to help us improve performance and speed.
• Functional Cookies: Save your preferences such as language settings and display options so you do not need to reselect them each time.
• Analytics Cookies: Used to understand aggregate usage patterns for service improvement purposes.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality. Continued use of the liga123 platform is considered consent to our use of essential cookies.

As a liga123 member, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any information that is inaccurate or incomplete.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data.
• Right to Restrict Processing: You may request that we restrict how we use your data in certain situations.
• Right to Object: You have the right to object to the use of your data for certain purposes, such as marketing communications.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the liga123 support team via live chat or send an email to [email protected]. Requests will be processed within 30 business days. In some cases, we may need to verify your identity before processing the request.

The liga123 platform is strictly for individuals aged 18 years and above. We do not intentionally collect, store or process any personal information from individuals under that age.

If we find that personal data of someone under the age of 18 has been collected unintentionally, we will take immediate steps to delete that data and close the account involved.

Parents or guardians concerned that their child may have registered or used this platform are encouraged to contact us immediately.

The liga123 platform may contain links to third-party websites in certain contexts. This Privacy Policy applies only to the liga123 platform and does not cover the privacy practices of those external websites.

Liga123 is not responsible for the content or privacy practices of any third-party websites. We encourage you to read the privacy policy of every website you visit.

Liga123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services.

Any material changes will be communicated to members via their registered email or a clearly displayed notice on the platform, at least seven (7) days before the changes take effect. The latest update date is always shown at the top of this document.

Continued use of the liga123 platform after changes take effect will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints about how liga123 handles your personal data, please contact us via:

• Live Chat: Available 24/7 directly within the liga123 platform and mobile app.
• Email: [email protected] — we will respond within 24 hours.
• FAQ Page: Visit our FAQ page for answers to common questions about privacy and data security.

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer your complaint to the relevant regulatory authority in your jurisdiction.